max188 Platform Privacy Notice

This page describes what we collect when you use max188 and how we keep that data protected. We take your privacy seriously—we do not sell your personal information, and we only share it with trusted service providers when necessary for account verification, payment processing, or fraud prevention.

We at max188 collect personal data only to verify your identity, process your deposits and withdrawals, settle your bets, and communicate with you about your account. Our data collection is transparent: you always know what information we are asking for and why. You can request access to your data, ask us to correct it, or request deletion subject to legal retention requirements.

Our privacy practices comply with standard data protection principles. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. If you have questions about how we handle your data, our support team can clarify our practices.

What We Collect When You Use max188

When you register for a max188 account, we collect your email address, a password you choose, your name, date of birth, and your phone number. This information is required to create your account and enable us to contact you if there is a problem.

Your first withdrawal on max188 triggers identity verification. We ask for a government-issued ID (KTP, passport, or driving license), and sometimes a selfie with your ID in hand. We also request your residential address for verification purposes. This information helps us prevent fraud, comply with anti-money-laundering rules, and ensure you are accessing our platform from a permitted jurisdiction.

We collect payment information when you deposit or withdraw. This includes your bank account details, e-wallet account credentials, and transaction IDs. We also collect betting and gameplay data—what markets you wager on, your bet amounts, your results, and bonus claims. This data helps us calculate your cashback, track your tier progression, settle disputes, and detect fraudulent activity.

Cookies and Tracking on max188

We use cookies to remember your login status, store your preferences, and analyze how you use our platform. Cookies help us improve the user experience and detect suspicious login attempts from unfamiliar locations. You can disable cookies in your browser, but some features of max188 may not work properly without them. We do not use cookies to track you across other websites.

How We Use Your Data

We at max188 use your data for specific, stated purposes. Your email is used to send you account notifications, withdrawal confirmations, bonus credits, and support responses. Your payment information is used to process deposits and withdrawals and to prevent fraud. Your betting data is used to calculate results, settle disputes, and determine your cashback eligibility.

We may use your data to contact you about promotions, seasonal offers (like those during Idul Fitri, Idul Adha, Imlek, or Nyepi), and account updates. You can opt out of promotional emails anytime by clicking "Unsubscribe" in any message or updating your account preferences.

We use aggregated, anonymized data to improve our platform. For example, we analyze which markets are popular in Jakarta, Surabaya, Bandung, Medan, or Semarang to optimize our odds and game selection. We never use your personal data for profiling or automated decision-making that could harm you.

Third-Party Service Providers

We at max188 work with trusted third-party service providers to deliver our platform. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions), identity verification services, data centers, and support platforms. We only share the data each provider needs to do their job.

Payment processors receive your bank account or e-wallet details to complete transactions. Identity verification providers receive your ID scan and selfie to verify your identity. These providers are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes. We remain responsible for their handling of your information.

How We Protect Your Data

We encrypt all data transmitted between your device and our servers using TLS (Transport Layer Security) protocol. Your password is hashed and salted, never stored in plain text. We maintain firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access.

Our data centers are located in secure facilities with physical access controls. We perform regular backups to prevent data loss. Our staff has limited access to your personal data and must follow strict protocols when handling it.

If we detect a data breach, we will notify you immediately and take steps to limit damage. We maintain cyber liability insurance to cover potential losses. However, we cannot guarantee absolute security—the internet carries inherent risks and you should use strong passwords and avoid public WiFi when accessing your account.

We believe privacy is a fundamental right. We collect your data only to serve you better, and we protect it with the same care we would apply to our own personal information.

Your Rights Regarding Your Data

You have the right to access all personal data we hold about you. You can request a copy of your complete data file, including your account history, betting records, and verification documents. We will provide this within 10 business days.

You have the right to correct inaccurate data. If your name, address, or contact information is wrong, you can update it through your account dashboard or contact our support team for assistance.

You have the right to request deletion of your data, subject to legal retention requirements. For example, we must retain tax records and anti-money-laundering documentation for several years. After those retention periods expire, we will delete your data if you request it. When you close your account, we begin a standard data purge process, though some records may be retained indefinitely for fraud prevention and legal compliance.

Privacy Across max188 Services

Our privacy practices apply consistently across all max188 services—sportsbook, live casino, slots, togel, and all other games. Whether you are placing a Liga 1 bet, playing Dragon Tiger, accessing your account in Jakarta or Medan, or using DANA to deposit, the same privacy standards protect you.

If our privacy practices change, we will notify you by email and through an in-app notice. Material changes give you at least 30 days' notice. Your continued use of max188 after changes take effect constitutes acceptance of the updated policy.

If you have privacy concerns or wish to exercise your rights regarding your data, contact our support team. We are available via live chat, email, and WhatsApp. Responses typically come within 24 hours. We welcome your questions and take all privacy requests seriously.